10 ways to create a welcoming impression for visitors to your building
First impressions matter. Estate agents are commonly said to recommend popping an apple pie in your oven when you’ve got house viewings booked in. And the workplace is really no different!
An impression of your building starts the moment someone walks through your doors. Whether it’s a client, job candidate, or delivery driver, the atmosphere they step into sets the tone for everything that follows. At Simply Washrooms, we believe that a clean, fresh, and thoughtfully managed environment says more about your brand than any welcome sign ever could.
We’ve come up with our top ten ways to make your building’s arrival experience more welcoming (including a few standout solutions from our own product range).
- Start with scent
Scent is a powerful sensory trigger. Our Simply Scent Diffuser delivers a subtle, continuous fragrance throughout entrance areas, reception spaces, and corridors – helping you create an instant sense of calm, cleanliness, and care. Choose a fragrance that reflects your brand identity (think energising citrus or soft, grounding florals).
2. Keep air quality fresh
Visitors notice stale air more than you might think. AirSteril units remove airborne bacteria, viruses, mould and odours – perfect for entrances, lobbies, and high-traffic meeting spaces. Better air isn’t just a wellbeing win – it shows you care about the invisible details too.
3. Make your washroom matter
Let’s be honest, everyone judges a building by its loos. Ensure washrooms are not only spotless, but thoughtfully equipped. Our range of hygiene units, paper and soap dispensers, and hand dryers helps you create a professional, well-stocked, and inclusive space.
4. Offer free, sustainable period care
Stocking eco-friendly, high-quality period products isn’t just a nice touch, it’s a statement about values. Through our partnership with Grace & Green, we help clients provide discreet, plastic-free period care that makes all visitors feel welcome, comfortable, and seen.
5. Stay ahead of odours
Warm weather and high footfall can mean one thing: smells. Our AirSteril Multiflex units are ideal for neutralising unpleasant odours in bin stores, washrooms, and shared spaces – preventing complaints before they start.
6. Keep entrance areas clutter free
Remove outdated signage, tangled cords, and overflowing coat racks. A tidy lobby says “we’ve got this” before anyone says hello. Bonus points for natural light and fresh plants.
7. Think about touchpoints
Door handles, lift buttons, and reception counters all need regular cleaning. Find a cleaning company that will build tailored cleaning schedules and provide discreet servicing that keeps hygiene seamless and stress-free. We are always happy to recommend one of our trusted cleaning partners, depending on your requirements.
8. Refresh your signage
Clear, friendly signage helps visitors navigate your building with ease – no awkward corridor loops or “sorry, where’s the toilet?” moments. Use consistent branding, simple directions, and tone that feels human.
9. Offer accessible facilities
Inclusion is key to a truly welcoming building. From male incontinence bins to accessible hygiene units and non-gendered product dispensers, we help our clients deliver dignity and comfort for all.
10. Greet with purpose
A friendly face at reception can make all the difference. Even if your building is largely unmanned, a clear visitor check-in process paired with a fresh-smelling, clean environment creates a positive and professional impression.
A welcoming building isn’t about luxury finishes or expensive furniture, it’s about how your environment makes people feel. With the right hygiene, scent, and air care solutions in place, you can show visitors they’re in good hands before they even sit down.
Want to audit your current set-up? Our team would love to help.