Simply Washrooms partners with Descartes to drive operational efficiency and support growth
We’re excited to announce that Simply Washrooms has selected Descartes Systems Group, a global leader in logistics technology, as our technology partner to support our strategic growth plans. This partnership will help us increase operational efficiency, improve our service delivery, and scale our business; all while maintaining the exceptional service standards our clients rely on.
Why we chose Descartes
Our planning team currently coordinates around 40 field operatives who service approximately 6,000 premises every day across the south of England. As we continue to grow, the complexity of planning and managing that daily schedule grows with it. We needed a technology solution that could keep pace with our ambitions, without compromising the reliability and consistency our clients expect.
Descartes’ route planning and fleet management solution is specifically designed for businesses like ours – those managing large numbers of field service operatives and jobs, where efficient scheduling and vehicle routing directly impacts client satisfaction, costs and environmental performance.
“Strong customer service sits at the heart of what we do. As we grow, we need the right technology to help our teams plan and execute services efficiently. This will enable us to continue to deliver the high quality of service that our clients expect, while supporting our sustainability commitments as a certified B Corp.”
– Andrew Shelley, Managing Director, Simply Washrooms
What this means for our clients
With Descartes in place, we expect to see meaningful improvements across our operations. Specifically, this partnership will help us:
- Improve the timeliness and accuracy of service visits at client sites
- Reduce operational complexity, freeing up our team to focus on quality
- Reduce fleet mileage, emissions and costs – in line with our B Corp commitments
- Scale our business sustainably without sacrificing service quality
- In short, this investment in technology is an investment in our clients. You can continue to count on consistent, reliable service – and as we grow, even more of it
Growth with purpose
As a certified B Corp, we hold ourselves to high standards when it comes to sustainability and responsible business practice. Our partnership with Descartes reflects that commitment. By optimising our routes and reducing unnecessary mileage, we’re not just becoming more efficient, we’re actively reducing our environmental footprint as we scale.
“Service businesses like Simply Washrooms depend on efficient planning and execution to deliver a great customer experience day in and day out. By reducing the complexity, cost, and time associated with coordinating field operations, Descartes will help Simply Washrooms improve productivity, manage growth sustainably, and maintain the high service standards that keep customers and employees happy.”
— Gary Taylor, VP Sales, Descartes
We’re proud to be partnering with Descartes as we take this next step in our growth journey. This is just one part of our ongoing investment in the people, processes and technology that allow us to serve our clients brilliantly, every single day.
Want to know more about how Simply Washrooms is investing in service excellence? Get in touch with our team today